PreSales Solution Architect (AWS cloud)

Rackspace – Bissau – Applies senior knowledge of solutioning principles and technical knowledge to a variety of sales opportunities with low to high MRR potential. Continues to develop business acumen and knowledge of the sales process. Strong knowledge across the entire Rackspace portfolio while developing a deeper understanding on specific products or services on AWS. Works in close collaboration with sales teams to design technical solutions for specific opportunities and supports efforts to expand customer footprint across solution lines.Key Responsibilities: Leverages training, education, and previous experience to gather customer requirements, respectfully challenge customer assumptions, and translate into a Rackspace supportable solution. Occasionally leads customer workshops to define broader hosting and cloud strategies. Primary technical contact on specific opportunities of moderate to high complexity while also providing guidance and thought leadership during the sales process. Participates and leads customer calls and face to face meetings. In close collaboration with the sales team, will occasionally lead customer engagements. Evaluates customer needs and influences the direction of solution design beyond immediate opportunity. Advanced understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Technology Sizing Tools). Responsible for associated activities such as capturing notes and activities in Salesforce and managing deal pipeline. Proficient with advanced reporting functions of Salesforce. Proficient in assisting sales team in soliciting buying signs and compelling events. Identifies decision makers and builds extensive networks to help facilitate lead generation, with an emphasis on technical influencers. Foresees potential technical and business customer objections early in the sales cycle. Overcomes concerns and lowers customer risk to selecting Rackspace. As a Trusted Advisor, with deep understanding of the customer's business, … – Permanente – Horário completo

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